THREATPORT/VULNERABILITY/CVE-2025-20242
MEDIUM SEVERITY

CVE-2025-20242

Unified Contact Center Enterprise vulnerability

CVSS
6.5
EPSS
5.0%
EPSS pct
91th
Exploited
No known
A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attacker to read and modify data on an affected device. This vulnerability is due to a lack of proper authentication controls. An attacker could exploit this vulnerability by sending crafted TCP data to a specific port on an affected device. A successful exploit could allow the attacker to read or modify data on the affected device.
Affected vendor
Cisco
Affected product
Unified Contact Center Enterprise
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
Weakness type (CWE)
  • CWE-284 — Improper Access Control
Published
2025-05-21

Risk analysis

Based on its CVSS vector, this vulnerability is exploitable over the network, low attack complexity, requiring no privileges, no user interaction. Successful exploitation leads to low impact to confidentiality, low impact to integrity.

Its EPSS score of 5.0% reflects a lower probability of exploitation activity in the wild over the next 30 days, placing it above 91% of all scored CVEs.

Check your external exposure to CVE-2025-20242

  • Confirm whether Cisco Unified Contact Center Enterprise is running on any internet-facing host or subdomain.
  • Match discovered service fingerprints against the version affected by CVE-2025-20242.
  • Prioritise remediation if the asset is public, business-critical, or near authentication/payment flows.

How ThreatPort helps with CVE-2025-20242

ThreatPort's external attack surface scanner checks your internet-facing assets — agentlessly, from the outside in — for the exposed services and versions that CVE-2025-20242 affects, then prioritises the finding by real risk using CISA KEV and FIRST.org EPSS.

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