CVE-2023-34197

Manageengine Servicedesk Plus vulnerability

CVSS

5.4

EPSS

3.5%

EPSS pct

88th

Exploited

No known

Zoho ManageEngine ServiceDesk Plus before 14202, ServiceDesk Plus MSP before 14300, and SupportCenter Plus before 14300 have a privilege escalation vulnerability in the Release module that allows unprivileged users to access the Reminders of a release ticket and make modifications.

Affected vendor

Zohocorp

Affected product

Manageengine Servicedesk Plus

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N

Weakness type (CWE)

CWE-863 — Incorrect Authorization

Published

2023-07-07

Risk analysis

Based on its CVSS vector, this vulnerability is exploitable over the network, low attack complexity, requiring low privileges, no user interaction. Successful exploitation leads to low impact to confidentiality, low impact to integrity.

Its EPSS score of 3.5% reflects a lower probability of exploitation activity in the wild over the next 30 days, placing it above 88% of all scored CVEs.

Check your external exposure to CVE-2023-34197

Confirm whether Zohocorp Manageengine Servicedesk Plus is running on any internet-facing host or subdomain.
Match discovered service fingerprints against the version affected by CVE-2023-34197.
Prioritise remediation if the asset is public, business-critical, or near authentication/payment flows.

How ThreatPort helps with CVE-2023-34197

ThreatPort's external attack surface scanner checks your internet-facing assets — agentlessly, from the outside in — for the exposed services and versions that CVE-2023-34197 affects, then prioritises the finding by real risk using CISA KEV and FIRST.org EPSS.

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