THREATPORT/VULNERABILITY/CVE-2018-7567
HIGH SEVERITY

CVE-2018-7567

Otrs vulnerability

CVSS
7.2
EPSS
5.3%
EPSS pct
92th
Exploited
No known
In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded CodeInstall element to execute a command on the server during package installation. NOTE: the vendor disputes this issue stating "the behaviour is as designed and needed for different packages to be installed", "there is a security warning if the package is not verified by OTRS Group", and "there is the possibility and responsibility of an admin to check packages before installation which is possible as they are not binary.
Affected vendor
Otrs
Affected product
Otrs
CVSS vector
CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
Weakness type (CWE)
  • CWE-434 — Unrestricted Upload of File with Dangerous Type
Published
2018-03-04

Risk analysis

Based on its CVSS vector, this vulnerability is exploitable over the network, low attack complexity, requiring high privileges, no user interaction. Successful exploitation leads to high impact to confidentiality, high impact to integrity, high impact to availability.

Its EPSS score of 5.3% reflects a lower probability of exploitation activity in the wild over the next 30 days, placing it above 92% of all scored CVEs.

Check your external exposure to CVE-2018-7567

  • Confirm whether Otrs Otrs is running on any internet-facing host or subdomain.
  • Match discovered service fingerprints against the version affected by CVE-2018-7567.
  • Prioritise remediation if the asset is public, business-critical, or near authentication/payment flows.

How ThreatPort helps with CVE-2018-7567

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