CVE-2017-11511

Servicedesk vulnerability

CVSS

7.5

EPSS

3.5%

EPSS pct

88th

Exploited

No known

The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the filepath parameter for the download-file URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.

Affected vendor

Manageengine

Affected product

Servicedesk

CVSS vector

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Weakness type (CWE)

CWE-22 — Path Traversal
CWE-200 — Exposure of Sensitive Information

Published

2017-11-08

Risk analysis

Based on its CVSS vector, this vulnerability is exploitable over the network, low attack complexity, requiring no privileges, no user interaction. Successful exploitation leads to high impact to confidentiality.

Its EPSS score of 3.5% reflects a lower probability of exploitation activity in the wild over the next 30 days, placing it above 88% of all scored CVEs.

Check your external exposure to CVE-2017-11511

Confirm whether Manageengine Servicedesk is running on any internet-facing host or subdomain.
Match discovered service fingerprints against the version affected by CVE-2017-11511.
Prioritise remediation if the asset is public, business-critical, or near authentication/payment flows.

How ThreatPort helps with CVE-2017-11511

ThreatPort's external attack surface scanner checks your internet-facing assets — agentlessly, from the outside in — for the exposed services and versions that CVE-2017-11511 affects, then prioritises the finding by real risk using CISA KEV and FIRST.org EPSS.

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