CVE-2015-4071

Helpdesk Pro vulnerability

CVSS

5.3

EPSS

9.6%

EPSS pct

95th

Exploited

No known

The Helpdesk Pro Plugin before 1.4.0 for Joomla! allows remote attackers to read the support tickets of arbitrary users via obtaining the target ticketId, and navigating to http://{target}/component/helpdeskpro/?view=ticket&id={ticketId}.

Affected vendor

Helpdesk Pro Project

Affected product

Helpdesk Pro

CVSS vector

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Weakness type (CWE)

CWE-200 — Exposure of Sensitive Information

Published

2017-08-18

Risk analysis

Based on its CVSS vector, this vulnerability is exploitable over the network, low attack complexity, requiring no privileges, no user interaction. Successful exploitation leads to low impact to confidentiality.

Its EPSS score of 9.6% reflects a lower probability of exploitation activity in the wild over the next 30 days, placing it above 95% of all scored CVEs.

Check your external exposure to CVE-2015-4071

Confirm whether Helpdesk Pro Project Helpdesk Pro is running on any internet-facing host or subdomain.
Match discovered service fingerprints against the version affected by CVE-2015-4071.
Prioritise remediation if the asset is public, business-critical, or near authentication/payment flows.

How ThreatPort helps with CVE-2015-4071

ThreatPort's external attack surface scanner checks your internet-facing assets — agentlessly, from the outside in — for the exposed services and versions that CVE-2015-4071 affects, then prioritises the finding by real risk using CISA KEV and FIRST.org EPSS.

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