CVE-2012-4751

Otrs vulnerability

CVSS

4.3

EPSS

5.8%

EPSS pct

92th

Exploited

No known

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.15, 3.0.x before 3.0.17, and 3.1.x before 3.1.11 allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with whitespace before a javascript: URL in the SRC attribute of an element, as demonstrated by an IFRAME element.

Affected vendor

Otrs

Affected product

Otrs

CVSS vector

AV:N/AC:M/Au:N/C:N/I:P/A:N

Weakness type (CWE)

CWE-79 — Cross-Site Scripting (XSS)

Published

2012-10-22

Risk analysis

Based on its CVSS vector, this vulnerability is exploitable over the network, medium attack complexity, requiring no authentication. Successful exploitation leads to partial impact to integrity.

Its EPSS score of 5.8% reflects a lower probability of exploitation activity in the wild over the next 30 days, placing it above 92% of all scored CVEs.

Check your external exposure to CVE-2012-4751

Confirm whether Otrs Otrs is running on any internet-facing host or subdomain.
Match discovered service fingerprints against the version affected by CVE-2012-4751.
Prioritise remediation if the asset is public, business-critical, or near authentication/payment flows.

How ThreatPort helps with CVE-2012-4751

ThreatPort's external attack surface scanner checks your internet-facing assets — agentlessly, from the outside in — for the exposed services and versions that CVE-2012-4751 affects, then prioritises the finding by real risk using CISA KEV and FIRST.org EPSS.

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